These Terms of Service ("Terms") govern your use of RevPace (the "App"), a Shopify-embedded analytics application. By installing the App, you agree to these Terms.
RevPace is a dashboard that pulls your Shopify store's own sales, product, and inventory data, and — if you choose to connect them — performance data from Meta Ads, Klaviyo, and Postscript, and displays it as unified analytics. On the Pro plan, RevPace can also perform limited write actions on your own connected Meta ad account at your direction (pausing/resuming campaigns, adjusting budgets, creating campaigns or ad sets).
You must be a Shopify merchant with an active Shopify store to use RevPace. You are responsible for the accuracy of any third-party API credentials (Meta, Klaviyo, Postscript, Twilio) you provide, and for keeping those credentials current.
Our Privacy Policy (see /privacy) describes in detail what data RevPace accesses, stores, and shares. By using the App you consent to that Privacy Policy.
You agree not to: (a) use the App to violate any law or third-party platform's terms (including Shopify's, Meta's, Klaviyo's, or Postscript's own terms of service); (b) attempt to access another merchant's data or circumvent the App's authentication; (c) reverse-engineer or resell the App's functionality without authorization.
Connecting Meta Ads, Klaviyo, or Postscript is optional and at your discretion. RevPace is not responsible for the availability, accuracy, or actions of those third-party platforms. Any write actions RevPace performs on your Meta ad account (pausing campaigns, adjusting budgets) are taken at your explicit direction, except for the automated budget-increase behavior described in the Privacy Policy, which you can disable in Settings.
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. REVPACE DOES NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT DATA SHOWN WILL BE ACCURATE AT ALL TIMES, SINCE IT DEPENDS ON THIRD-PARTY PLATFORMS (SHOPIFY, META, KLAVIYO, POSTSCRIPT) OUTSIDE OUR CONTROL.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, REVPACE'S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE APP WILL NOT EXCEED THE AMOUNT YOU PAID TO REVPACE IN THE 12 MONTHS PRECEDING THE CLAIM. REVPACE IS NOT LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTHING IN THESE TERMS LIMITS LIABILITY WHERE SUCH LIMITATION IS PROHIBITED BY LAW.
You may uninstall the App at any time from your Shopify admin. We may suspend or terminate access for violation of these Terms or Shopify's own policies. On uninstall, your data is handled as described in the Privacy Policy's data retention section.
If these Terms change in a material way, we'll update the date at the top of this page and, where required, notify you through the App.
These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles. Any dispute arising from these Terms or the App will be resolved in the state or federal courts located in Texas, and you consent to the jurisdiction of those courts.
Questions about these Terms — reach out at support@revpace.ai.